The KPI Curse

KPIs have a way of turning many organizations on their heads. Sometimes this happens because there are too many KPIs and too much data being gathered but often times it is because KPIs are misunderstood. Continuer la lecture de The KPI Curse

Choosing the KPI that works for you

kpi-i-have-a-dream

In the business of dashboards you are never too far away from KPIs. The kind of KPIs you choose ultimately decides the level of operational efficiency you achieve.

Continuer la lecture de Choosing the KPI that works for you